List of Frequently Asked Questions (FAQs) and Answers

Fresh-Essay.com constantly endeavors to provide correct and appropriate answers to customers’ questions. This prompted us to make a list of the questions we are often asked and to present it here with precise answers. Thus, we hope it will be easier for you to use our writing services.

What sort of prices can I expect to pay for your writing services?

This question does not have an exact answer. All depends on the customer’s order. The final price of a paper usually depends on a number of factors such as its length (number of words/pages), educational level, assignment type and delivery timeframe. Irrespective of these factors though, you will be always able to find an affordable, budget-friendly option at our company. Additionally, we use the most reliable payment services so you can be confident that all payment transactions are undertaken in a secure manner.

Does your company place any type of restriction on orders?

Usually, it makes no difference what type of paper you require, whether it is an essay, research paper, book review, thesis, dissertation, or any other piece of writing. We can accept any orders. Neither are there any restrictions on subject matter or topics since we have a team of writers who are qualified in different fields of study.

How quickly will my paper be finished?

We always strive to complete high-quality work within the deadlines specified by our customers. The professionalism of our specialists enables us to complete all orders on time without missing deadlines. Consequently, you can save a lot of time – several days or perhaps weeks – by deciding to use our services. Our expert writers are capable of providing you with the finest quality papers within a matter of mere hours of placing an order. The deadline options range from  3 hours to 2 months. Thus, you can choose the one that is the most suitable for your type of order. Needless to say, however, the amount of work required on a paper varies from one assignment to another. Clearly, we cannot complete a dissertation in mere hours. Therefore, you should bear in mind that setting proper deadlines is very important.

Are your writers professionally qualified?

Every writer in our team is passionate about writing and possesses exceptional academic writing skills. We only hire native English speaking experts with high-ranking degrees in a variety of diverse disciplines. Consequently, our papers are of the most superior quality.

Does your company guarantees direct contact between writers and customers?

As a customer of Fresh-Essay.com, you will be able to use our messaging service to communicate with your assigned writer. We encourage our clients to respond to writer’s messages on time and provide clarifications regarding the order. Apart from that, if you have particular questions about your order, you will have an opportunity to get in touch with our support team at any time.

Is it possible that my paper might be plagiarized?

Our company does not tolerate any form of plagiarism. We employ an entire team of Quality Assurance (QA) experts to test every paper for plagiarism using the latest and most sophisticated detection systems. We fully understand that even the slightest trace of plagiarism can jeopardize student’s academic progress so we take every step to prevent this from happening. On demand, we can provide you with a free-of-charge plagiarism report proving that your assignment is original.

What happens to my paper after I receive it?

Once we deliver a paper to you, it is exclusively your property, complete copyright is guaranteed. After that, your paper is never distributed or sold to any other parties. Every order is uploaded to the customer’s account page and they can then download their orders as required. If you ask us to delete a paper, we will do that.

Is your company likely to make it known I have used your writing services?

No. Customers are the only ones who know they use our writing services. We operate a strict policy on confidentiality. That is why no one – not even your assigned writer – is given access to your personal information. The only reason why we need any personal details from you is to process payment transactions and confirm your identity.

What happens if I am unhappy with the work you provide?

These cases occur very rarely. However, should it happen, our company will take full responsibility for any mistakes we have made and take whatever corrective actions are necessary. We will  provide a revision to make you fully satisfied with the received product. Essentially, customers are entitled to ask for a free revision within 2 days (48 hours) when it goes about 1-19 page orders and 30 days when it goes about 20+ page papers after deadline expiration. Please note that original requirements should not be changed. Additionally, one should clearly state why revision is required. Indicated the points of your paper that should be improved. In case you claim that the corrected work still does not meet your specifications, you may ask for a refund within 14 days after order completion. Our refund department will analyze your case and give you a response within 3-4 business days. Mind that a refund application should be based on strong arguments.